Shipping policy
At Sowany Essential Home, we strive to provide a seamless and satisfactory shipping experience for our customers. This Shipping Policy outlines important information regarding shipping methods, processing times, delivery options, and related details. Please read this policy carefully before making a purchase.
- Order Processing:
- Once your order is placed, it will be processed within 3-7 business days, excluding weekends and holidays.
- Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues.
- Shipping Methods and Timeframes:
- We offer several shipping methods for domestic and international shipping.
- Shipping times may vary depending on the destination and selected shipping method. Estimated delivery times will be provided during the checkout process.
- Please note that these timeframes are approximate and may be subject to unforeseen delays such as customs clearance or weather conditions.
- Shipping Costs:
- Shipping costs are calculated based on the total weight, dimensions, and destination of your order.
- The shipping fees will be displayed during the checkout process before you complete your purchase.
- Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
- You can track the progress of your shipment by entering the tracking number on our website or the carrier's website.
- International Shipping:
- For international orders, please note that additional customs duties, taxes, or fees may be imposed by the destination country. These charges are the responsibility of the customer. Please check with your local customs office for more information on applicable fees.
- Delivery Issues:
- While we strive to ensure smooth and timely delivery, we cannot be held responsible for any delays or issues caused by the shipping carrier or customs authorities.
- If you encounter any problems with the delivery of your order, please contact us, and we will assist you in resolving the issue.
- Shipping Restrictions:
- Some products may have specific shipping restrictions due to their size, weight, or content. These restrictions will be mentioned in the product description.
- Returns due to Shipping Issues:
- If your order is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping fees may apply.
If you have any questions or concerns about our shipping policy, please contact us atsowanyessentialhome@gmail.com. We are dedicated to ensuring that you have a pleasant and hassle-free shipping experience